We are excited that more and more SAP clients are starting to see the benefits of using SAP's Soultion Manager product.

This is what SAP has to say about Solution Manager:
"Managing your entire SAP solution landscape is a challenging task, but SAP has the answer: the SAP Solution Manager.

The SAP Solution Manager is a platform that provides the integrated content, tools, and methodologies that you need to implement, support, operate and monitor your enterprise's solutions from SAP.

With SAP Solution Manager, companies can minimize risk and increase the reliability of their IT solutions.
SAP Solution Manager helps reduce TCO throughout the solution life cycle.
SAP Solution Manager helps companies manage their core business processes and link business processes to the underlying IT infrastructure.

SAP Solution Manager supports both SAP and non-SAP software and helps companies get more from their existing IT investments.

We have extensive experience in all versiions of Solution Manager right up to the latest enhancement packs. Our specialties are in the following Solution Manager areas:

  • SAP Business Suite implementation and upgrades – SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
  • Change control management – SAP Solution Manager controls all software and configuration changes of the IT solution. This includes the approval process for change requests, the deployment of changes, and later analysis of changes. This ensures quality of the solution and enables traceability of all changes.
  • Testing – SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
  • IT and application support – The service desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
  • Root cause analysis – The diagnostics functions in SAP Solution Manager allow identification, analysis, and resolution of problems, even in heterogeneous environments. This helps to isolate general performance bottlenecks, to isolate exceptional situations, to record the activity of single users or processes, and to identify changes to the productive landscape. As a result, problem resolution is accelerated and business availability increased.
  • Solution monitoring – SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
  • Administration – Administration tasks are mainly executed locally on the involved systems, but can be accessed and triggered from a central administration console. The administration work center in SAP Solution Manager offers a central entry point and unified access to all SAP technology.